Opoker Privacy Policy – your data is completely safe with us

Introduction & scope

Opoker (opoker.bet) is a trusted online betting and gaming platform for users in Bangladesh. We understand that when you register or make transactions on our platform, certain personal information is shared with us — and you have every right to know how that information is used.

This Privacy Policy applies to the opoker website, mobile app, and all related services. By using opoker, you are deemed to have consented to this Privacy Policy.

What data we collect

Opoker collects your information in several ways. Here's a breakdown:

Information provided directly by you:

• Full name, date of birth, and gender.
• Email address and mobile number.
• Current and permanent address.
• National ID or passport number (for KYC verification).
• Payment information (mobile banking number).

Automatically collected information:

How Your Data Is Used

Opoker uses your data only for specific and legitimate purposes, which include:

• Account Management: Registration, login, password reset, and profile updates.
• Payment processing: To process deposits and withdrawals securely.
• Identity Verification (KYC): Required to prevent fraud and money laundering.
• Service Improvement: Understanding which features are used most.
• Customer support: Resolving your issues quickly and effectively.
• Sending Relevant Offers: Only if you have given your consent.
• Legal Compliance: To meet regulatory requirements.

Cookies & Tracking Technologies

The opoker website and app use cookies and similar technologies. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential cookies: Used to maintain your login session and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferences, such as language and display settings.
• Analytics cookies: To understand site traffic and usage patterns.

You can manage cookies through your browser settings, though some features may not function properly as a result.

Data sharing policy

Opoker never sells your personal information. However, limited data may be shared in specific circumstances:

• Payment Provider: Only the information necessary to complete a transaction is shared with the payment gateway.
• Law enforcement agencies: Where required by a court order or legal obligation.
• Technology service providers: Server hosting and security service providers — all bound by strict confidentiality agreements.
• Fraud prevention: With relevant authorities to prevent money laundering.

Data protection measures

Opoker follows the highest industry standards to keep your data secure:

• SSL/TLS encryption: All data transfers are secured with 256-bit SSL encryption.
• Firewall Protection: Advanced firewalls block unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of security for account login.
• Regular Security Audits: Routine testing conducted by independent third-party experts.
• Restricted access: Only authorized personnel have access to the data they need.

Data retention period

Opoker does not retain data longer than necessary. Our general policy is as follows:

• Data for active accounts is retained until the account is closed.
• Transaction records may be retained for up to 5 years after account closure for legal and regulatory purposes.
• KYC documents are retained for a minimum of 3 years after account closure.
• Marketing data is deleted as soon as you withdraw your consent.

Your Privacy Rights

Opoker respects the following rights you hold:

Children's Privacy

Opoker is strictly for individuals aged 18 and above. We do not knowingly collect any information from minors.

If a parent or guardian believes we may hold information about a minor, support@opoker.betto reach us. The relevant data will be deleted promptly.

Privacy Policy Updates

Opoker may update this Privacy Policy from time to time. If any changes are made:

• The last updated date on this page will be revised accordingly.
• For significant changes, you will be notified via email or an in-platform notification.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

Contact Us

For any privacy-related questions, concerns, or requests, please get in touch with us:

To learn more, visit our Frequently Asked Questions (FAQ) Visit the page.